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Testimonials

 
I just wanted to send a quick email to say thank you. You have been an asset to our board in so many ways, but specifically I'm grateful for your ability to help keep meetings on track (even when graciously dealing with unruly homeowners), how well prepared you are for various questions that are going to be asked, and in your offering of guidance or opinions because they're always well researched. 
 
It's truly been a pleasure having you as our partner, and working with you this last year. 
Tara P., Board Member
 
Thank you for your attention to detail, your swift action and follow up.  All these skills make our appreciation of you and HAS strong.
Laura F., Architectural Committee Member
 
I just wanted to say thank you for your help during the time I owned the townhouse. I lived in it for over two years and rented it out for almost nine years before that. You were a very good property manager and I appreciate that. Thanks again!
Tom L., Homeowner
 
Erin and HAS are real professionals... Don’t know about the others but you are a breath of fresh air since dumping [prior management]. It’s also very good to send out the board packet well before hand for our review & comments allowing preparation so the meeting gets done very efficiently 
Thomas F., Board Member
 
I want to express my appreciation for how wonderful Jen has been managing our HOA.  We've had some difficult meetings, with some unreasonable, rude people, and she is so professional in her delivery and manner.  
 
I'm thrilled to have her on our account.  Great choice by you to select her.  The amount of work on our account is incredible.  She shines.
Jim W., Board Member
 
Yes, it is amazing that almost a year has passed since we joined forces with HAS. The transition from [prior management] was very smooth and the difference in the reactions that I hear to HAS are quite positive. Without any hesitancy, I can clearly say that I am extremely pleased with how things have been going. HAS treats people with respect and dignity and doesn't make it seem as though that every interaction is a challenge.   The level of communication with homeowners has vastly increased in terms of volume and tone. Getting the website up and making it viable has been a major accomplishment.
Christopher C., Board Member
 
I appreciate you reaching out with all that info!  It’s just another difference between HOA Services and other management companies!  
Gina C., DRE Manager/Developer
 
I really wanted to say, even though our interactions were short, I was so impressed by you. From the thoroughness of your emails, your attention to detail and articulateness, conscientiousness (re: weather), and then seeing the same qualities on site. I also thought your way of keeping the discussion on track and wrapping it up nicely was well done, especially with board/community members who may have their own opinions/agendas. 
Jennifer T., Arborist
 
Ryan and Brian, thank you both for the work from HAS this past year.  On behalf of our Board I feel confident saying we are very pleased with the transition from [our prior management] as it was handled, the responsiveness of the HAS team to our homeowners, and the clear and obvious professionalism I personally have experienced dealing with every HAS employee I interacted with.  With Debi’s retirement and leaving our account as of the end of December, we haven’t skipped a beat and feel fortunate to have Jennifer in place to take over and manage our account.
- Peter G., San Ramon
 
 
I wanted to build on what was said about you at the board meeting. I have been involved in many boards, volunteer organizations, and therefore, can truly appreciate when you have someone you know is diligent in returning emails, etc. and for guidance when needed! Thanks for being you and doing a wonderful job: not always easy!
- Sharon G., Pleasanton
 
For some reason this week, I had the need to contact other HOAs about various matters and unfortunately, ran into some very unpleasant and unproductive folks.  I just want you to know how very much I appreciate how truly pleasant, efficient and helpful you were.  You are a wonderful representative for your HOA and I thank you being a breath of fresh air!
 -Heidi, Administrative Coordinator, City of San Ramon
 
Just a quick note to let you know that Stacey is doing a terrific job for us at our association in Danville.

In particular:
- Meeting minutes are clear and complete
- She's diplomatic in driving agreement amongst Board members who don't always agree
- She's firm but polite, and always looks out for the financial interests of the HOA, when dealing with our owners
- She's very reliable with follow up on action items.
Lastly, she's a pleasure to work with.
 -Gregory C., Danville
 
The staff at HAS is the perfect team to run an HOA smoothly and efficiently. It makes for a confident and enjoyable experience being a member of the board knowing that everything is being taken care of with integrity, professionally and honestly with high standards demanded and expected by our homeowners.  Thank you for a great and well done job every day of the week!
- Simi P., San Ramon
 
When I joined the Board, the first order of business was to find a new HOA management company that would serve our community in the best way possible. We interviewed several companies but not one came close to everything Homeowner Association Services has to offer. Under their management and guidance, our HOA has become efficient, financially stable, and has a positive reputation with our homeowners. They also helped us to reduce our monthly dues all while increasing our homeowner services. The team at Homeowner Association Services is outstanding and I would recommend them to any HOA! 
-Lynda, San Ramon
 
Homeowner Association Services’ managers are professional, efficient and easy to work with. Typically in this industry, requests for proposals get left for the last minute. Not with HOA Services. They give us ample time to design solutions for RFP's that are on budget and meet the expectations of the board members they serve.
- Chris, Vendor
 
"Thank you very much for your professional email responses that clearly describe the processes and procedures that we are obligated to follow as a Board.  We rely on your knowledge and expertise as our Community Manager to assure that the Board performs its duties according to our bylaws, as well as all applicable California codes and statutes.  I am not an expert in this area, and it seems that the other Board members will, as I have, certainly benefit from the expert council and guidance you continually provide us. I am confident that as our Community Manager, you will guide the Board members through this process to do what is not just "lawful", but will also be in the best interest of our community."
- Jim F, San Ramon
 
It is so kind of you to get this [Lender Certification Request] to us so quickly. This is the fastest HOA response I have experienced in my 18 years of Real Estate.
-Tariq, Real Estate Agent
 
As a board member of my association I have worked with HAS for several years.  They are very professional, reply to requests quickly and always follow through.  The staff is very friendly and helpful. It is nice to be able to talk to someone when you call and not an answering machine. I highly recommend them.
-Bev G., Pleasanton
 
 
"In my line of work (title and escrow), we have to deal with many, many HOA Management companies on a daily basis...  Our experience with Homeowners Association Services, is one of the best and they are very professional and so easy to work with and get us what we need in a friendly and timely manner ~ always!  That leads me to believe, they must be professional with all whom they come in contact with and if I had to live somewhere that had an HOA, I would be happy to have them on board.  A special thanks to Jan and Marylou"
- Dori, Chicago Title, Danville

 
"Just wanted to thank you for your efforts the last 2 years in bringing the HOA management up to the professional level the community deserves.  I know much of your effort goes unappreciated; and you often end up taking the brunt of homeowner discontent with having to follow the rules they agreed to in purchasing their homes.
Keep up the good work for the overall benefit of the property owners."
- Jim K., San Ramon
 
 
"Last night at our meeting with the attorney regarding the upcoming mediation, I was very encouraged to hear what he had to say about how well we've handled this issue.  As we all heard, he said that we've done everything right regarding investigating complaints, polling neighbors, communicating and the like.  He was very complimentary.

As I was sitting there feeling good about myself and my fellow Board members, it dawned on me that the main thing we have done really well as a board is listen to you.  You've guided us through this process, you've made intelligent well informed suggestions and you have tactfully pushed us in the right direction when it was vital to do so.  You've sent the right letters phrased the right way and kept thorough records.  And I'm constantly impressed with how well you know your business and are 'on top of things'.

I've been on the Board when we had other managers, and although I personally liked them, I can't imagine being successful in this process without your guidance.

Thanks for all you've done.  With you at the helm, I'm confident we'll be as successful in this process as an HOA can be."
- Larry B., San Ramon
 
 
"I have been way too busy lately to do much more than handle things as they arrive.  I have been remiss in thanking you for your support and guidance during my term on the Board.  You are a valuable and knowledgeable asset and resource.

I want to further thank you for your Herculean efforts and patience in regards to our recent legal problems with one individual.  Your efforts certainly called into play your devotion to the underlying cause of your work.  You stood for what you say and said what you stood for.  In my life, that means a great deal.  You have proven yet again that honor wins out against the dishonorable.

Thank you for all your efforts, guidance and direction during a very difficult time.  May God be with us all that we finally have this matter resolved so that our new Board can focus on some 'real' matters and concerns.
- Dennis B., San Ramon