Our Company
Homeowner Association Services (HAS) was founded in 1999 by Tom Bantz and Randy Ritter. In 2016, Tom sold his share of the business to his son, Ryan Bantz. In 2018 Randy sold his share to his son Brian, however Randy is still an active part of the management team. Together, Brian, Ryan, our managers and staff continue the tradition that HAS was built upon – that outstanding customer service will win and keep clients for many years.
We provide full management services to over 100 communities, including financial management, common area management, CC&R enforcement, and administrative services. The majority of the communities we manage are single-family home communities in the East and South Bay Area.
OUR MANAGEMENT PHILOSOPHY
We believe in establishing quality long-term relationships with our clients and the association membership. We are very proud of the fact that we have very low turnover in our managers and our accounts.
We believe in establishing quality long-term relationships with our clients and the association membership. We are very proud of the fact that we have very low turnover in our managers and our accounts.
We believe in providing quality customer service and adhere to the adage that “the customer is always right.”
We believe in full and complete communication and ensure that there is a prompt return phone call to every message left in our office and a response to each e-mail or letter. Communication in the association management industry is critical as homeowners both want and deserve to have their questions answered and their concerns addressed.
We bring creative solutions to challenges faced by our Boards, relying in part upon our vast experience in dealing with multiple single-family home communities over the years. We believe in developing a partnership with Boards to set short and long-term goals and strategies to achieve those goals.
Most Board members have many responsibilities and lead very busy lives in addition to being a leader in their community. We believe in making the activity of being a Board member as effortless as possible by handling daily administrative and property management details completely and expeditiously.
We take a proactive approach to our management, dealing with matters before they become major issues, preparing for routine maintenance before the “last minute” and before the Board reminds us it needs to be done.