Contact Us
2266 Camino Ramon
San Ramon, CA 94583

Phone:      (925) 830-4848
Fax:          (925) 830-0252
 
Business Hours 
Monday - Friday: 8am - 12pm & 1pm - 5pm
Saturday - Sunday: Closed
 
 
 

 
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Assistant Manager
 
This position will provide direct assistance for one or two portfolio managers, answer homeowner and vendor phone calls, and correspond with homeowners through mail and email. A well-suited candidate will have a helpful/can-do attitude, strong work ethic, must be detail-oriented, have excellent written and verbal communication skills, the ability to multitask, and a general understanding of services provided by a homeowners association. 
 
Responsibilities:
  • Respond to inquiries between HOA members, Board members and vendors in a timely manner
  • Handle communications and correspondence for association related news
  • Help plan and implement solutions for the communities managed
  • Provide phone support and customer service for homeowners
  • Manage some architectural review related processes 
  • May assist with the coordination of association clubhouse rentals
 
 
Requirements:
  • BA or BS preferred
  • 2-3 years of prior HOA experience a plus
  • Must project and maintain a polished, professional image and demeanor
  • Strong scheduling, organizational, time management and priority-setting skills
  • Have strong customer service skills 
  • Excellent written and verbal communication skills
  • Dependable, flexible, ethical and hard-working, must be a team player
  • Able to work, think, and make decisions independently
  • Must be proficient with Microsoft Office Suite particularly Outlook, Word and Excel
 
Salary:
Commensurate with experience.  Excellent Benefits package including 401k, medical, paid holidays and PTO.