"Just wanted to thank you for your efforts the last 2 years in bringing the HOA management up to the professional level the community deserves. I know much of your effort goes unappreciated; and you often end up taking the brunt of homeowner discontent with having to follow the rules they agreed to in purchasing their homes.
Keep up the good work for the overall benefit of the property owners."
- Jim K., San Ramon
"Last night at our meeting with the attorney regarding the upcoming mediation, I was very encouraged to hear what he had to say about how well we've handled this issue. As we all heard, he said that we've done everything right regarding investigating complaints, polling neighbors, communicating and the like. He was very complimentary.
As I was sitting there feeling good about myself and my fellow Board members, it dawned on me that the main thing we have done really well as a board is listen to you. You've guided us through this process, you've made intelligent well informed suggestions and you have tactfully pushed us in the right direction when it was vital to do so. You've sent the right letters phrased the right way and kept thorough records. And I'm constantly impressed with how well you know your business and are 'on top of things'.
I've been on the Board when we had other managers, and although I personally liked them, I can't imagine being successful in this process without your guidance.
Thanks for all you've done. With you at the helm, I'm confident we'll be as successful in this process as an HOA can be."
- Larry B., San Ramon
"I have been way too busy lately to do much more than handle things as they arrive. I have been remiss in thanking you for your support and guidance during my term on the Board. You are a valuable and knowledgeable asset and resource.
I want to further thank you for your Herculean efforts and patience in regards to our recent legal problems with one individual. Your efforts certainly called into play your devotion to the underlying cause of your work. You stood for what you say and said what you stood for. In my life, that means a great deal. You have proven yet again that honor wins out against the dishonorable.
Thank you for all your efforts, guidance and direction during a very difficult time. May God be with us all that we finally have this matter resolved so that our new Board can focus on some 'real' matters and concerns.
- Dennis B., San Ramon
