Contact Us
2266 Camino Ramon
San Ramon, CA 94583

Phone:      (925) 830-4848
Fax:          (925) 830-0252
 
Business Hours 
Monday - Friday: 8am - 12pm & 1pm - 5pm
Saturday - Sunday: Closed
 
 
 

 
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Customer Web Portal
 
We are excited to announce that all owners have the ability to view their HOA account online! For most of our customers being able to view your account with the click of a mouse is something we have all come to expect, but there is so much more you can do when you choose to access your account online.  
 
You can view billing and payment histories in real time, make credit card payments directly through the online portal and enroll in other account features, such as receiving your monthly HOA dues statements and other HOA correspondence by email!
 
(The videos below show the Portal as it will look effective with the December 19 update!)
 
To Setup Your Account Online (Access the Online Portal)
Step 1: Go directly to the portal at https://online.hoaservices.net or click the “Homeowner Login” button on the left hand side of this page. 
 
Step 2: Click the link to “Register for a Login” below the login section.
 
Step 3: Enter your account number (can be seen on your account statement or coupon book) and your email address. You will be sent a confirmation email with a link to continue creating your account by setting a password.
 
 
 
Navigating the Portal
View the video below for instructions on how to navigate through the portal once you have logged in.
 
To Set Your Mailing Preferences
Once in the online portal, click the ‘Profile’ button at the top navigation bar.
 
You can add email addresses to your profile and determine which email addresses in your profile receive association email using the ‘Email’ tab on the left. Click the "Add a Record' box in the middle of the screen to add a new email or click the pencil next to an existing email record to edit that email address to receive association mail. The "Use for Mail" box must be checked in order for that email to receive email based on your settings (see below)
 
Once you have determined which emails will receive association mail, the bottom tab (Mailing) will allow you to select to receive documents by either mail, email or both by clicking the pencil icon to the right of each line. Please note that STATEMENTS can only be sent via mail OR email presently – not both. If both boxes are selected, statements will be mailed only.  All other documents can be set to either mail or email or both. 
 
Any changes that you make within the online portal are directly linked back to the offices at Homeowner Association Services and vice-versa; any changes made in our system are immediately viewable from within the portal.